Effective: 2026. október 6. · version: 2026-10-06-v4
1. Service provider details
- Service provider: Kara László József e.v.
- Trading name: Oryn Shop / Oryn Pictures
- Registered office: 1183 Budapest, Alpár utca 4.
- Tax number: 91995458-2-43
- Sole proprietor registration number: 62218955
- Email: webshop@orynpictures.hu
- Webshop: https://orynpictures.hu/shop
The Service Provider does not operate a public telephone customer service line. Electronic contact: webshop@orynpictures.hu.
2. Scope of these Terms and language of the contract
These Terms and Conditions apply to consumer and non-consumer orders placed through Oryn Shop. The primary language of the contract and customer administration is Hungarian. Any English interface translation is provided for convenience; in the event of a discrepancy, the Hungarian text shall prevail.
By using the Shop and placing an order, the customer accepts the version of these Terms and Conditions in force at the time of the order.
3. Products and prices
Oryn Shop offers clothing and other merchandise featuring original graphics and photography, including T-shirts, hoodies and mugs. Product images may be mock-ups or visual representations; minor production differences may occur, for example in the exact position of the print or between on-screen and real-life colours.
Consumer prices displayed in the Shop are gross prices in Hungarian forints (HUF). Before the order is submitted, the cart and checkout display the products, discounts, shipping charges and the final amount payable.
4. Ordering process and formation of the contract
- The customer selects the product and, where applicable, the size/variant, then adds it to the cart.
- The customer reviews the items, quantities, discounts and shipping charge in the cart.
- At checkout, the customer provides the information required for fulfilment, accepts these Terms and acknowledges the Privacy Notice.
- Submitting the final order constitutes an order involving an obligation to pay.
- The system may send electronic confirmations about receipt and status of the order. Order information is recorded in the Shop administration system.
In the event of an obvious technical error, incorrect price, stock issue or production obstacle, the Service Provider will contact the customer without delay and, where necessary, cancel the order and refund any amount already paid.
5. Payment
Card payments in the Shop are processed through Stripe on a secure payment page operated by Stripe. For a Hungarian Stripe account, the relevant contractual service providers include Stripe Payments Europe, Limited and, for regulated payment services where applicable, Stripe Technology Europe, Limited. Oryn Shop does not store or directly process full card numbers or CVC/CVV codes.
Stripe may also offer its Link accelerated checkout service. Any saved payment methods shown there belong to the individual customer's own Stripe/Link account; Oryn Shop cannot access other customers' saved card details.
A card payment is treated as successful when the Shop receives Stripe's authenticated payment confirmation. After successful payment, the invoice is issued through Számlázz.hu, operated by KBOSS.hu Kft.; the data required for invoicing is transmitted accordingly.
Cash on delivery is available only where checkout expressly offers it for the relevant order.
6. Shipping and fulfilment
Delivery within Hungary: the Shop uses GLS. GLS delivery within Hungary is free from a gross product subtotal of HUF 50,000; below this amount, the shipping charge shown at checkout applies. International delivery: DPD International is used for foreign destination countries available in checkout. The Hungarian free-shipping threshold does not apply to international DPD delivery.
International delivery is currently selectable for the following destinations: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Norway, Switzerland and the United Kingdom.
The applicable shipping charge is displayed in the cart/checkout before the order is finalised. Domestic and international shipping charges may differ. If the fulfilment or courier provider is unable to deliver to the selected destination when the order is processed, the Service Provider will contact the customer by email; if fulfilment is impossible, any amount already paid will be refunded.
For destinations outside the European Union, customs duties, import taxes or other official charges may apply. These are included in the checkout total only where expressly stated; otherwise such charges imposed in the destination country may be payable by the recipient.
Some products are made to order / produced using a POD system. Production typically takes 1–2 business days, to which courier delivery time is added. This is indicative only; in the event of exceptional production or logistics disruption, the Service Provider will notify the customer by email.
24-hour Oryn pre-production cancellation option: as a general rule, a successfully paid POD order remains in “awaiting Los Polos forwarding” status for 24 hours. If the customer cancels during this period through the unique cancellation link in the order-confirmation email, the order will not be forwarded for production. If the order has already reached the production partner, whether production can still be stopped depends on its production status; Oryn Shop will notify the customer of the partner's response.
This 24-hour option is an additional pre-production convenience provided by Oryn Shop. It does not shorten or exclude any mandatory statutory withdrawal or other consumer rights that apply to the relevant purchase.
For consumer contracts, the risk passes to the customer in accordance with the applicable law.
7. Coupons and discounts
The conditions of use of a coupon are determined by the terms applicable to that coupon. Under the current system, coupon discounts are deducted from the product subtotal and do not apply to shipping charges, whether GLS or DPD International. A personal coupon linked to an account/email address may not be used by another person.
8. Consumer right of withdrawal
For a distance sales contract, a consumer may withdraw without giving reasons within 14 days from receipt of the product. Where several products are delivered at different times, the period runs from receipt of the last product.
The intention to withdraw may be communicated by an unambiguous statement by email to webshop@orynpictures.hu or by post to 1183 Budapest, Alpár utca 4..
The consumer must return the product without undue delay and no later than 14 days after communicating the withdrawal. The direct cost of returning the product is borne by the consumer.
Following withdrawal, the Service Provider will refund the amounts paid, including the cost of the basic, least expensive delivery option offered, within 14 days of becoming aware of the withdrawal. The refund may be withheld until the product is returned or credible proof of return is provided.
If the customer expressly agrees on the Oryn online cancellation page to receive the refund by bank transfer, the system asks for the account holder name and bank account number/IBAN and an eligible refund may be completed manually to that account. Each cancellation receives a separate ORC-... reference number for administration.
Important POD note: a product does not automatically become personalised merely because it is made to order. For the currently offered products with predetermined Oryn graphics, the 14-day right of withdrawal generally remains available. If a personalised product is later produced according to the customer's individual instructions, the relevant statutory exception must be clearly indicated on the product page and before ordering.
9. Model withdrawal statement
10. Defective performance and warranty rights
In the event of defective performance, consumers are entitled to the rights provided by the Hungarian Civil Code, the rules governing sales of goods between consumers and businesses, and the rules governing warranty claims.
Subject to the statutory conditions, the consumer may request repair or replacement and, in specified circumstances, may also be entitled to a price reduction or termination of the contract. Mandatory guarantee obligations apply only to product categories covered by the applicable mandatory-guarantee legislation.
Quality complaint: webshop@orynpictures.hu. Please include the order number, a description of the issue and, where possible, photographs.
11. Complaints
Written complaints may be submitted to webshop@orynpictures.hu. The Service Provider will provide a substantive written response within the statutory time limit, generally within 30 days.
In the event of a consumer dispute, the consumer may also contact a conciliation body.
Budapest Conciliation Board (Budapesti Békéltető Testület)
1016 Budapest, Krisztina krt. 99. I. em. 111.
Postal address: 1253 Budapest, Pf. 10.
Email: bekelteto.testulet@bkik.hu
Web: bekeltet.bkik.hu
The consumer may also contact the competent consumer protection authority or a court.
12. Privacy and cookies
Details of the processing of personal data are set out in the Privacy Notice, while browser storage is described in the Cookie Notice.
13. Copyright and Oryn content
Copyright and other rights relating to the Oryn Pictures name, original photographs, graphics, product designs, texts and web appearance belong to their respective rights holder. Unauthorised commercial use, copying or sale of such content is not permitted.
14. Final provisions
Matters not regulated by these Terms and Conditions are governed by Hungarian law, in particular the Hungarian Civil Code and the applicable rules on electronic commerce, consumer protection and distance contracts.
The Service Provider may amend these Terms and Conditions for the future. Contracts already concluded remain governed by the version accepted and in force at the time of the order.